Shipping policy
*The delivery address must be a home address. Please don't select or amend the address to be delivered to a shop or locker
Be sure to place your order by midnight on 21st December 2025 to guarantee delivery by Christmas.
You can return Christmas gifts purchased between 11th November and 25th December up until 31st January 2026. Orders placed on or after 26th December will be subject to our normal return policy.
Shipping Options
FREE UK Standard Delivery Orders Over £35 (2-4 working days)
UK Standard Delivery (2-4 working days) – £2.95 - Orders below £35
- Orders will be delivered between Monday to Saturday.
DPD Next Day Delivery (1-2 working days) – £5.95 - Orders below £25
DPD Next Day Delivery (1-2 working days) – £2.99 - Orders over £25
You can track your order at https://mylee.co.uk/apps/track-my-order
Please note that orders placed after 1PM will be processed the next working day. Orders placed after 1PM on Friday and over the weekend aim to be dispatched on the Monday of the following week.
If you wish to return or exchange your order please go to our returns and refunds section.
We ship to Ireland
Have no fear, Ireland babes can shop online, with 9.99€ delivery but FREE for orders over 120€!
Deliveries can take 4 - 7 working days if placed before 1PM Monday – Friday.
During peak times like Black Friday, delivery might take up to 10 working days. The shipping courier is DHL and you can track your order’s journey at https://mylee.co.uk/apps/track-my-order
We ship to Europe(France, Italy, Spain, Portugal, Netherlands) - Currently unavailable
Have no fear, Europe babes can shop online, with 9.99€ delivery but FREE for orders over 120€!
Deliveries can take 4 - 7 working days if placed before 1PM Monday – Friday.
During peak times like Black Friday, delivery might take up to 10 working days. The shipping courier is DHL and you can track your order’s journey at https://mylee.co.uk/apps/track-my-order
We ship to USA - Currently unavailable
Have no fear, US babes can shop online, with $9.99 delivery but FREE for orders over $120!
Deliveries can take 4 - 7 working days if placed before 1PM Monday – Friday.
During peak times like Black Friday, delivery might take up to 10 working days. The shipping courier is DHL and you can track your order’s journey at https://mylee.co.uk/apps/track-my-order
We ship to Jersey, Isle of Man and Guernsey
Have no fear, Channel Islands babes can shop online, with £10 delivery but FREE for orders over £100!
Deliveries can take 3 - 7 working days if placed before 1PM Monday – Friday.
During peak times like Black Friday, delivery might take up to 10 working days. The shipping courier is Royal Mail and you can track your order’s journey at https://mylee.co.uk/apps/track-my-order
INTERNATIONAL SHIPPING
We now have dedicated websites for Germany and Poland. So, if you live in these countries please visit the appropriate pages and order from there. Psst, we’re working on expanding our locations even further!
PEAK PERIOD DELAYS
Due to a high volume of orders over busy periods, like Christmas and Black Friday, our dispatching time is likely to be a little slower than usual.
As usual, if you’ve purchased on a Friday or the weekend, orders placed after 1PM aim to be dispatched on the Tuesday of the following week. Orders placed after 1PM will not be dispatched until the next working day. However, it could take up to 5 working days for your goodies to arrive during this busy period and express delivery won’t be available for Black Friday or Cyber Monday.
We understand this is frustrating but in the meantime, thanks for persevering with chipped nails a little longer as you wait for the remedy.
SPECIAL LOCATIONS
Apologies but we’re unable to ship to PO Box addresses and we do not offer click and collection services
IMPORTANT INFORMATION
Before we can dispatch your order, we need to verify your card details with your card issuer. We do our best to make this bit as quick as possible! Good news – once you receive your order confirmation email, it’s all been authorised so you can get excited for the post!
DANGEROUS GOODS DELIVERY RESTRICTIONS
In a flourish of drama, some of our products are classed as hazardous (HAZMAT) goods. This will impact our ability to deliver to certain destinations and use specific delivery methods.
In the event that your order includes 'HAZMAT Goods', we would be unable to process or provide a delivery option – this mainly affects certain countries in Europe and the USA.
ANY QUESTIONS
If you have any questions at all, please use the contact form on our website to get in touch or use good old fashioned email: info@mylee.co.uk