Dispatch and delivery

MYLEE IS STILL OPEN FOR BUSINESS!

At Mylee HQ we are making sure our warehouse staff are kept safe and our warehouse's are sanitary, so there are some delays on orders during the COVID-19 lockdown period.

Our friendly customer service team are also experiencing a high amount of queries, so please allow 1 working day for a response.

Thank you for continuing to shop with Mylee. We are committed to working our hardest to get processing and delivery times back to normal as soon as possible.

Shipping Options

Standard (3 – 5 days) - £2.95

• Orders over £20 will receive FREE UK Standard Delivery.
• Orders will be delivered between Monday to Saturday.
• Most orders will be received within 2 - 5 working days after the order has been authorised.

Express (1 – 2 days) - £5.95 - Orders below £20

Express (1 – 2 days) - £2.99 - Orders over £20

• Order by 12:00pm, Monday - Friday to receive your order within 1-2 working days delivered between Monday to Saturday by Hermes and Yodel.
• Orders placed after 12:00pm on Friday will be delivered on Wednesday at the latest.
• With our Express delivery service, order by 12:00pm, Monday - Friday to receive your order within 1-2 working days delivered between Monday to Saturday by Hermes and Yodel.

FREE UK DELIVERY 

If the total cost of your order is over £20 you will receive FREE Standard Shipping. This will be automatically applied to your order in your shopping bag.

If your order is over £10 and you require Express Next Day delivery then please select this option in your shopping bag. This option will be charged at £5.95.

Occasionally we may run free shipping promotions and competitions. To be notified of these by email, simply sign up to our email newsletter.

If you wish to return or exchange your order please go to our returns and refunds section.

UPDATE: We are temporarily unable to deliver to International Countries except the Republic of Ireland. Once this is back up and running again we will ensure to update you via our website and email.

We ship to Ireland!

(CURRENTLY UNAVAILABLE)

Our Irish babes can shop online now with delivery for £5 but FREE for any orders over £65!

Deliveries to Ireland can take 3-7 working days if placed before 12PM Monday - Friday

Please note customs duties will need to be paid on any orders valued over €150

Delivery might take up to 10 working days! The shipping couriers are Hermes. You can track your order at https://www.hermesworld.com/en/

We ship to Jersey, Isle of Man and Guernsey!

Our Channel Islands babes can shop online now with delivery for £10 but FREE for any orders over £100!

Deliveries to Ireland can take 3-7 working days if placed before 12PM Monday - Friday

Please note customs duties will need to be paid on any orders valued over €150

Delivery might take up to 10 working days! The shipping couriers are Hermes and Yodel. You can track your order at https://www.hermesworld.com/en/ and https://www.yodel.co.uk/track

We ship to France and Germany!

(CURRENTLY UNAVAILABLE) 

Our German and French babes can shop online now with delivery for £10 but FREE for any orders over £100!

Delivery might take up to 10 working days! The shipping courier is Hermes. You can track your order at https://www.hermesworld.com/en/

International Shipment is not available!

SPECIAL LOCATIONS

We are unable to ship to PO Box addresses.

IMPORTANT INFORMATION

Before we can dispatch your order, we need to verify your card details with your card issuer. We do our best to ensure this is completed as quickly as possible. Once you receive your order confirmation email, your order has been authorised.

DANGEROUS GOODS DELIVERY RESTRICTIONS

ANY QUESTIONS

Please email our Customer Care Team on: info@mylee.co.uk.