Dispatch and delivery

MYLEE IS STILL OPEN FOR BUSINESS!

Christmas Returns

Purchases made from Monday 1st November 2021 can be returned up until Monday 31st January 2022

At Mylee HQ we are making sure our warehouse staff are kept safe and our warehouse's are sanitary.

Our friendly customer service team are also experiencing a high amount of queries, so please allow up to 4 working days for a response.

Please note that orders placed after 12 noon will not be dispatched until the next working day. 

Thank you for continuing to shop with Mylee. We are committed to working our hardest to get delivery times back to normal as soon as possible.

Shipping Options

Standard (2 – 5 working days) - £2.95

  • Orders over £20 will receive FREE UK Standard Delivery.
  • Orders will be delivered between Monday to Saturday.

Express (1 – 2 working days) - £5.95 - Orders below £20

Express (1 – 2 working days) - £2.99 - Orders over £20

  • Order by 12:00pm, Monday - Friday to receive your order within 1-2 working days delivered between Monday to Saturday by Yodel.
  • Orders placed after 12:00pm on Friday will be delivered on Wednesday at the latest.
  • With our Express delivery service, order by 12:00pm, Monday - Friday to receive your order within 1-2 working days delivered between Monday to Saturday by Yodel.

FREE UK DELIVERY 

If the total cost of your order is over £20 you will receive FREE Standard Shipping. This will be automatically applied to your order in your shopping bag.

If your order is over £10 and you require Express Next Day delivery then please select this option in your shopping bag. This option will be charged at £5.95.

Occasionally we may run free shipping promotions and competitions. To be notified of these by email, simply sign up to our email newsletter.

If you wish to return or exchange your order please go to our returns and refunds section.

UPDATE: We are temporarily unable to deliver to International Countries except the Republic of Ireland. Once this is back up and running again we will ensure to update you via our website and email.

We ship to Ireland! (CURRENTLY UNAVAILABLE)

Our Irish babes can shop online now with delivery for £5 but FREE for any orders over £65!

Deliveries to Ireland can take 3-7 working days if placed before 12PM Monday - Friday

Please note customs duties will need to be paid on any orders valued over €150

Delivery might take up to 10 working days! The shipping courier is Yodel. You can track your order at https://www.yodel.co.uk/track

We ship to Jersey, Isle of Man and Guernsey!

Our Channel Islands babes can shop online now with delivery for £10 but FREE for any orders over £100!

Deliveries to Ireland can take 3-7 working days if placed before 12PM Monday - Friday

Please note customs duties will need to be paid on any orders valued over €150

Delivery might take up to 10 working days! The shipping courier is Yodel. You can track your order at https://www.yodel.co.uk/track

We ship to France and Germany! (CURRENTLY UNAVAILABLE) 

Our German and French babes can shop online now with delivery for £10 but FREE for any orders over £100!

Delivery might take up to 10 working days! The shipping courier is Yodel. You can track your order at https://www.yodel.co.uk/track

INTERNATIONAL SHIPMENT IS CURRENTLY UNAVAILABLE! 

  

SPECIAL LOCATIONS

We are unable to ship to PO Box addresses.

IMPORTANT INFORMATION

Before we can dispatch your order, we need to verify your card details with your card issuer. We do our best to ensure this is completed as quickly as possible. Once you receive your order confirmation email, your order has been authorised.

DANGEROUS GOODS DELIVERY RESTRICTIONS

Some of our products are classed as hazardous (HAZMAT) goods. This will impact our ability to deliver to certain destinations and use certain delivery methods. The delivery options available for your order will be able to be selected at checkout.

In the event that your order includes 'HAZMAT Goods'; we would be unable to process or provide a delivery option - this would mainly affect overseas countries including Europe and USA.

ANY QUESTIONS

Please use the contact form on our website or email info@mylee.co.uk

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FREE 8 colours!

Buy any Fullworks Kits and get FREE Camera Ready Collection. Offer valid for a limited time only.

FREE 8 colours!

Buy any Fullworks Kit and get FREE Camera Ready Collection. Offer valid for a limited time only.