Terms and conditions

PROMO CODES

Mylee reserves the right to decline orders where, in its opinion, a promotional code is invalid for the order being placed.
Promotional codes have no monetary value and cannot be exchanged for cash.
Promotional codes cannot be used in conjunction with any other offers or promotions. Unless otherwise stated Promotion Codes exclude discounted items, multi-buy offers, delivery fees. Offers are not valid on sale items or other discounted products.
Please note you may only redeem one Promotion Code at a time.
Please note Promotion Codes have a one-time use.

To redeem your Promotion Code, please follow these simple steps:

1. Place all of the products you wish to purchase in your Basket. Click the Basket icon at the top right hand corner of our website.

2. 'View and Edit' your order. Enter your Promotion Code into the ‘Enter Discount Code’ box provided in the 'Discount code' section on the ‘Checkout’ page. Select 'Apply code' The page will update and the Promotion Code will be applied.

3. Click 'Proceed to checkout' you will be redirected to payment page.


MOBILE MESSAGE SERVICE TERMS & CONDITIONS

Last updated: Oct 2021

The MYLEE mobile message service (the "Service") is operated by MYLEE (“ MYLEE ” , “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

 

By consenting to MYLEE’s SMS/text messaging service, you agree to receive recurring SMS/text messages with service-related messages and promotional messages, including transactional messages:  updates, alerts, and information (e.g., order updates, account alerts, etc.)  We will send promotional messages: and specials, and other marketing offers (e.g., cart reminders) from and on behalf of MYLEE via text messages through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialling system or other technology.

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with MYLEE . Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Standard message and data rates may apply from your wireless provider. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Click the unsubscribe link in any text message to cancel.  You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other MYLEE mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, Email HELP to info@mylee.co.uk .

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honouring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

 

 

T&C’S INTERNATIONAL SHIPPING

Orders to the Republic of Ireland, France and Germany can take up to 10 working days. Please note that there may be a few days in which your tracking has not updated. It can take 1-2 working days for your order to go into the system and/or if your parcel is on route to the destination. Please note that 10 working days does not include any bank holidays in the UK, or holidays in the country of the order’s destination. If there has been no further update in your scan for two working days, please contact our customer service team. You can track your order at www.TRAKMYTRACKPAK.com

ORDERING AND CANCELLING THE ORDERS

When you order online you will be asked to check all your details before placing your order by clicking on the "Proceed to check out" button. Once you have ordered goods online, please check and confirm your order status by logging in to your Account. We will also send you an e-mail confirming your order, however, please note that we shall not be responsible if our e-mail is identified by any webmail service as junk mail and undelivered/misdelivered.

Accepted Payment Methods – Online Orders

  • Maestro/Switch
  • Mastercard
  • Visa
  • Visa Debit
  • Visa Electron
  • Solo

Currency

The Customer shall pay the price of the goods in pound sterling. If a credit/debit card associated with a different currency is used, additional bank charges may apply.

IMPORTANT INFORMATION

For your security, your billing name and address must match that of the credit/debit card used for payment. We reserve the right to cancel any order that does not match these criteria.

 

CHANGES TO DELIVERY ADDRESS, METHOD OF PAYMENT AND INFORMATION ON YOUR ACCOUNT

When ordering from our Website, you can contact us to give us a different delivery address or change your method of payment. You can also e-mail us through our Website to: Select a different delivery address Change your method of payment Change your address, telephone number, other contact details

ORDER CANCELLATION

On some occasions, orders or parts of an order may be cancelled by our system due to:

  • Problems with processing payment information
  • Unavailability of the item(s)
  • Inability to deliver to address provided
  • Your request for cancellation
  • Duplication of the orders

If you would like to cancel your order please e-mail info@mylee.co.uk with your order number. If your order has already been dispatched, we will notify you of this fact. Then once you receive the item(s), please return them in accordance with the Returns Procedure below.

RETURNS PROCEDURE

Mylee.co.uk offers a 30-day-returns guarantee on all orders. You have the right to return your goods within 30 days of receiving them, though this does not apply to items that have been altered, are missing labels or have signs of having been used or damaged. If you wish to return any goods using our 30 day returns guarantee you must inform us within 14 days of receiving your order and reasonable care must be taken to ensure the goods remain in good condition. All costs for sending goods back are at the expense of the buyer and we do not cover those costs.

If you opt to return the goods you purchased, we strongly advise requesting proof of postage as Mylee.co.uk is not responsible for goods missing in transit. Incorrect orders can be corrected subject to stock availability and additional postal charges are to be paid for by the buyer. If you receive an item that was not ordered by you and this was a mistake on our part, we will exchange the item at no extra cost. All goods must be returned by recorded delivery before a replacement can be sent.

Please note: Any items returned to us as a result of not being collected by the buyer or if an incorrect address was supplied, you are subject to a £3.99 deduction/charge if a refund or re-delivery is requested.

KLARNA

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Pay Later in 3
  • Pay Later

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

 

User Generated Content Terms of Use

 

1. Introduction

a) These terms and conditions (“Terms”) apply to our use of any words, pictures, images, data, information or any other piece of content created by you (“Content”) that you upload, post or share using third party websites or platforms including but not limited to Instagram, Facebook, Pinterest, YouTube, Snapchat and Twitter (the “Third Party Platforms”) and which we use on our website, in other marketing channels or in any HSNF owned social media platforms (“HSNF Media”). For further information please also read our Privacy Policy [https://www.mylee.co.uk/our-privacy-policy].    

b) The use of your Content is carried out by HSNF Limited and/or its direct and indirect affiliates and subsidiaries (collectively, "HSNF").

c) You consent to and acknowledge the use of any personal data associated with your Content by HSNF on the terms of the HSNF Privacy Policy.   

d) If we would like to use your Content in any HSNF Media, we will contact you on the relevant Third Party Platform and/or via any other digital media (such as email) to ask for your consent to use your Content. We will ask you to reply to us with the hashtag “#yesMYLEE” if you agree to allow us to use your Content in HSNF Media. Once you have given your consent to us in this way, you agree to be bound by these terms and conditions as well as the terms of use of any relevant Third Party Platform.

e) You must respond directly to us within the same chat, thread or by private message using the hashtag “#yesMYLEE” in order to release the agreed Content to us. If we do not receive your response within 7 days from the date we contacted you, we will assume that you do not consent to our use of your Content and your Content will not be used by us in any HSNF Media.

2. You and Your Content
You should only grant us permission to use your Content, if the following conditions are met: 
i. You are 18 years or older;
ii. If minors are depicted in your Content, you are a parent/guardian with legal responsibility for any minors depicted in the Content; 
iii. You grant permission for HSNF to process and use your name, social media handle, image, likeness and/or other personal information in connection with using your Content as contemplated by these Terms; 
iv. You have permission from any and all third parties appearing in your Content for HSNF to process and use their names, social media handles, images or likenesses and/or other personal information in connection with using your Content as contemplated by these Terms; 
v. You own or otherwise control the rights to use your Content and any and all elements contained within the Content; and 
vi. Your Content, and HSNF’s proposed use of your Content pursuant to these Terms, does not infringe or violate the rights of any third parties, including but not limited to intellectual property rights, copyright, trade marks, patent, defamation or confidentiality.

vii. It is not necessary to purchase anything from HSNF in order to contribute Content to HSNF Media.

3. Rights of use

a) You shall at all times retain ownership of your Content. 

b) You hereby grant to HSNF a non-exclusive, royalty-free, worldwide, sub-licensable right to use your Content by displaying it on any of HSNF’s websites, social media channels, in dealerships and/or in other advertising. 

c) HSNF may use, reproduce, distribute, combine with other materials, alter and/or edit your Photos in any manner in its sole discretion, with no obligation to you whatsoever.

d) HSNF’s rights set out above shall expire 3 years after your acceptance of HSNF’s request to use your Content. You may revoke HSNF’s rights to use your Content before the expiry of HSNF’s rights by: 
i. Removing your Content from the underlying social media platform on which you agreed to allow HSNF to use your Content; or 
ii. Emailing HSNF stating that you no longer wish HSNF to use your Content at help@hsnf.co.uk

e) If you revoke HSNF’s rights to use your Content as set out above, HSNF shall stop using your Content within 20 days.

4. You and HSNF

a) HSNF is not required to use your Content, even if you have accepted HSNF’s request to use it. HSNF may choose to use, use and stop using, reuse or not use your Content at any time.

b) You acknowledge that HSNF is not responsible for, and has no liability for, any use of all or any part of your Content outside of the uses contemplated by these Terms. You agree to release HSNF, along with its respective officers, directors, employees, agents, licensees and successors from any and all claims that you or any persons acting on your behalf have or may have relating to the use of your Content in accordance with these Terms. 

c) You hereby release and discharge HSNF from all and any obligation to pay you for any use of your Congtent and any of the intellectual property rights contained therein in connection with the uses described above.

d) To the extent it is permitted by law to do so, we accept no liability for any damage, injury or loss suffered due to our use of your Content.

e) We will only use personal information supplied by you for the purposes of posting your Content, unless you provide your consent for us to use your personal information for any other agreed purpose.

f) These terms are governed by English law and any disputes in relation to them are subject to the exclusive jurisdiction of the English courts.

 

Competition Terms and Conditions

MYLEE SS COMPETITION

🚨COMPETITION ALERT 🚨WIN YOUR EASTER BASKET BACK 🐰

Shop during our Easter sale and have a chance to win your whole order back 😱

How to win:

💐Place an order from 14th-19th April

🐣Like this post

💐Comment your order number below and tag one bestie who you’ll be having a pamper sesh with soon (must be following Mylee)

🐣Share your haul to your stories for an extra entry

T&C’s apply

#Mylee #eastersale #eastersunday #gelnails #nailart #cutenails #nailtransformation #nailgrowth #nailsofinstagram #gelpolish #gelpolishnails

 

 

  1. There will be 1 winner, after the competition deadline on 19th of April  2022 at 5PM*, who has fulfilled the criteria in 1) above. Entries made after this point will not be counted. The winner will be announced on the 19th of April  2022  in the comments section on Instagram by the Mylee Team..
  2. The prize for this competition consists of winning your basket back.
  3. If you are the lucky winner, you will need to provide your email address, contact phone number and home address as instructed at the time of being announced as our winner. Further details will then be provided by the Mylee team as to how you claim your prize.
  4. We reserve the right to provide an alternative prize of equal or greater value in the event of unforeseen circumstances.
  5. Only one entry per person will be accepted. In the event of multiple entries being received from the same Instagram account, the first entry only will be accepted.

 

  1. No purchase is necessary, however you will need an internet connection and access to Instagram. No refund may be claimed for expenses incurred in participating in the promotion, including in relation to the use of the internet.

 

  1. We reserve the right to exclude any entries which we believe to be inappropriate, fraudulent or based on misconduct.

 

  1. The prize is non-transferable, non-refundable and cannot be exchanged for any cash alternatives in whole or in part.

 

  1. The winner will have 48 hours to claim their prize from the date that they are announced as a winner. After this time we reserve the right to select a new winner.
  2. The decisions of Mylee are final and no correspondence will be entered into.
  3. By taking part in this promotion, all participants consent to us collecting, storing and using their personal data submitted with their entry for the purposes of this promotion.
  4. Any personal data relating to participants will be used solely in accordance with current UK data protection legislation and will not be used for marketing purposes without the individual’s prior consent.
  5. This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram. You are providing your information to Mylee and not to Instagram. By participating in this promotion you agree to a complete release of Instagram from any claims.
  6. Mylee does not accept responsibility for entries that are lost, damaged or delayed. For example, as a result of network, system development, computer or telecommunications failures or fault of any kind - including any hardware, programming code, databases or software used in the promotion.
  7. Mylee  reserves the right to withdraw or amend without notice this promotion in the event of any unforeseen circumstances outside of its reasonable control.
  8. This promotion and these terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English courts.
  9. This promotion is subject to Instagram’s terms of services which can be found at: https://help.instagram.com/581066165581870

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