Frequently asked questions

How do I earn Mylee Loyalty points?

Earn 1 point for every £1 spent, with multipliers up to 1.5x as you move through our Glossy, Glazed, and Luxe tiers. You can also stack up extra points for signing up, following our socials, referring friends, and celebrating your birthday.

How can I check my point balance and tier status?

Log in to your account and visit the loyalty page. Your current points and your tier (Glossy, Glazed, or Luxe) will be displayed.

How do I redeem my loyalty points?

Turn your points into perks! Log in to your account and head to the loyalty page to swap your points for discount voucher codes or exclusive products.
Reward: £5 off for 100 points, £10 off for 200 points and £15 for 300 points.

How do I get my birthday points

Log in and enter your birthday on our rewards page at least 30 days in advance to receive your points on your special day!

How do I earn points for leaving a review

Complete the review form sent to your email after purchase to automatically earn your Mylee loyalty points.

Do my loyalty points expire?

Yes, your points will expire after 12 months of inactivity. However, any qualifying loyalty activity - such as making a purchase, redeeming points, or completing a referral - will automatically reset the clock and extend your entire points balance for another 12 months.